Scootz deliveries to your home or work address are included in the price you pay. We use a range of different couriers to get your scooter or clothing to you as quick as possible.

Our target delivery time is 5-7 days. In the rare event that a scooter is out of stock we will contact you and either arrange a refund or provide information on a new delivery time scale.


If you decide to cancel your order and the item has already been shipped, we will have to charge you for delivery; the remainder of your money will be refunded.

You will receive an email when your order is dispatched, and this will include shipping and tracking information.


If you have any questions on our shipping process please feel free to contact us via the contact page or by sending an email to