Terms and Conditions

Welcome to Scootz! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and the purchase of our e-scooters. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our website.

1. General Information

  • 1.1. Website Owner: The Scootz website (referred to as "we," "us," or "our") is operated by Scootz.
  • 1.2. Contact Information: For inquiries, please email us at support@scootz.co.

2. Eligibility to Use

  • 2.1. By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
  • 2.2. You are responsible for maintaining the confidentiality of your account details, including your password.

3. Products and Services

  • 3.1. Scootz sells electric scooters and related accessories. All product descriptions, images, and prices are accurate to the best of our knowledge but may change without notice.
  • 3.2. Products are intended for personal use and must be operated in accordance with local traffic laws. Scootz is not responsible for improper use or legal violations.

4. Pricing and Payments

  • 4.1. All prices are displayed in GBP and include applicable taxes unless stated otherwise.
  • 4.2. Payment methods accepted: [e.g., credit card, PayPal, etc.].
  • 4.3. Delivery fees may vary depending on location and are clearly outlined at checkout.

5. Shipping and Delivery

  • 5.1. We aim to process orders within 3 working days. Delivery times may vary based on your location.
  • 5.2. Customers are responsible for providing accurate shipping information.
  • 5.3. International shipments may incur additional customs fees or taxes, which are the buyer's responsibility.

6. Returns and Refunds

  • 6.1. We accept returns within 30 days of purchase, provided the product is unused and in its original packaging.
  • 6.2. Refunds will be issued to the original payment method after inspecting the returned product.
  • 6.3. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

7. Warranty

  • 7.1. Our e-scooters come with a 12-month warranty covering manufacturing defects.
  • 7.2. The warranty does not cover wear and tear, improper use, or damage caused by accidents.

8. Limitation of Liability

  • 8.1. Scootz is not liable for any direct, indirect, or consequential damages arising from the use of our products or website.
  • 8.2. Customers assume full responsibility for the safe operation of e-scooters purchased from Scootz.

9. Intellectual Property

  • 9.1. All content on this website, including images, logos, and text, is the property of Scootz and is protected by copyright and intellectual property laws.
  • 9.2. Unauthorized use, reproduction, or distribution of website content is prohibited.

10. Privacy Policy

  • 10.1. By using our website, you agree to the collection and use of personal information in accordance with our [Privacy Policy].

11. Governing Law

  • 11.1. These Terms are governed by and construed in accordance with the laws of the United Kingdom.
  • 11.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Changes to Terms

  • 12.1. We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.

13. Contact Us

For any questions or concerns about these Terms, please contact us at:

Email: support@scootz.co