At Scootz, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase e-scooters or related products, or interact with us.
1. Information We Collect
We may collect the following types of information:
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a. Personal Information
- Name, email address, phone number, and shipping/billing address when you place an order.
- Payment information for processing your purchase (handled securely by third-party payment providers).
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b. Non-Personal Information
- Website usage data, including IP address, browser type, and device information, collected through cookies and analytics tools.
- Order history and preferences to enhance your shopping experience.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders for e-scooters and accessories.
- Communicate updates about your orders or respond to inquiries.
- Offer personalized shopping experiences and product recommendations.
- Improve our website and customer service through analytics and feedback.
- Send promotional offers (only with your consent).
3. Sharing Your Information
We respect your privacy and only share your data when necessary:
- Service Providers: Delivery companies, payment processors, and warehouse partners for completing and shipping your orders.
- Legal Obligations: If required by law or to protect our business rights.
- We never sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, such as:
- Storing items in your cart.
- Analyzing website traffic and improving functionality.
- Delivering personalized product suggestions.
By continuing to use our site, you consent to our cookie usage. You can manage cookie settings through your browser.
5. Data Security
We implement strict security measures to protect your personal data, including encryption and secure payment processing. However, no system is 100% secure, so we recommend keeping your account details confidential.
6. Your Rights
As our customer, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccuracies in your data.
- Request deletion of your personal data, subject to legal or order-processing obligations.
To exercise your rights, contact us at support@scootz.co.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be revised.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
Email: support@scootz.co
We value your trust and aim to ensure your shopping experience with Scootz is safe and secure.